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Suzy-Laura Wellness

Everything before you book

Frequently asked questions

The questions I am asked most often, grouped by when they come up. If yours is not here, write to me: I reply within 24 hours.

Before the session

How far ahead should I book?
Two days ahead where you can, subject to availability. For a particular date or a weekend, allow a little more time.
What happens if I am running late?
The session starts at the agreed time and ends when it was due to: if I have to wait, that time comes out of it. Please be ready to let me in on time, ideally ten to fifteen minutes beforehand — I need that time to set up. I have appointments through the day, and a delay pushes back everyone after you.
How much space do you need?
About 2 m × 2 m is enough, and 15 minutes to set up. I bring the table, fresh linen, the oils and the music: you need to prepare nothing.
Do you come to hotels and villas?
Yes, to hotel rooms and villas alike. If the property asks for it, simply let reception know I am coming.
Do I need to choose my massage before the session?
Not at all. Every session begins with a moment to talk, so I can understand exactly what you need. I then draw on everything I know to create something that is yours alone. My hands adapt to what your body needs, there and then.
Which oils do you use?
A neutral oil, unscented and without additives, which suits everyone. No essential oils. For reflexology I use talc, and the Gentle Thai Massage is done without oil.
Are there situations where you will not massage?
Yes, and they are listed in the box at the foot of this page. Tell me everything when you book: you will fill in a short health questionnaire before the session.

During the session

Do I need to undress?
For the oil massages, you keep only your underwear on below the waist (women remove their bra). Your chest is covered with a towel and the rest of your body by a sheet. Choose underwear you do not mind about, as the oil could mark it. For the Gentle Thai Massage you stay dressed in loose clothing; for reflexology only your feet are uncovered. (Wellness massage, strictly non-erotic.)
What if the pressure bothers me?
Tell me, and I adjust or stop. I also keep asking as we go. You can say stop at any moment without having to explain.
What is the Ritual in three movements?
An arriving breath, sitting down, then the massage shaped around how you feel today, then a returning breath with a glass of water. A body does not relax on command: it needs a beginning and an end.
Can I add reflexology to my massage?
Yes. The Reflexo option adds fifteen minutes of foot reflexology at the end, for €20 more. You choose it when you book, and it costs €10 with the Wellbeing Follow-Up, the monthly plan.

Payment and cancellation

How can I pay?
On the day, in cash or by MB Way. Remotely, for gift cards and packages, by PayPal.
Can I cancel or reschedule?
Yes, free of charge up to 24 hours before the session. After that the session is payable, unless something health-related comes up.
Is there a travel fee on top?
Travel is included within the Albufeira council. It is €15 to Vilamoura, Quarteira and Armação de Pêra, and €30 to Lagoa, Portimão, Loulé, Almancil and Faro, with a 90-minute Ritual or two people minimum. Beyond that, it is quoted case by case. See every town and its travel fee
How do gift cards work?
You choose an amount from €80, or a massage. I prepare the card and email it to you. It is valid for one year.

Languages

Which language will we speak?
I speak French and Portuguese fluently. English I am still learning, and I get a little better every week. Speak to me simply, with a little patience, and we will understand each other very well.

How I work

Are you certified?
Yes, a wellness practitioner certified by the École Internationale du Spa in Paris. Before that I spent fifteen years in hospital work, in the pharmacy and then in the operating theatre.
Is this medical care?
No. These are wellness massages, not medical. They replace neither medical advice nor any course of care, and they promise to relieve nothing. My role stops where a doctor’s begins.
Are the massages strictly non-erotic?
Yes, without any ambiguity. Intimate areas are never massaged, the sheet covers you throughout, and any inappropriate behaviour ends the session immediately, with the session still payable.
Do you see men?
Yes, women and men. Only the Mum-to-Be Ritual is, naturally, for pregnant women.

Cannot find your question?

Write to me — I answer you myself, within 24 hours. No question is silly, least of all before a first session.

Wellness massage, not medical, and strictly non-erotic.